ProIntermediate Complexity

Voice of Customer Analytics Strategy

Develop comprehensive VOC programs to capture, analyze, and act on customer feedback across all touchpoints and service interactions

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Details
FunctionFUNC08
CategoryCATVOC
ComplexityIntermediate
Time Saved3 hrs
OutputDocument
Uses0
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Best For
  • Customer Experience Managers
  • VOC Analysts
  • Service Strategy Directors

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